Position Summary

The Sales Coordinator works under the direction of the Sales Manager. His or her responsibilities include administrative duties such as researching and marketing, answering calls, and coordinating details in order to promote the sale of guest rooms and meeting facilities.

Primary Responsibilities

• Telephone contact with guests and clients who are planning meetings, events, groups with the sales department
• Greets and assists callers
• Handle guest requests and client requests as they arise
• Telemarketing to specified organizations
• Typing, distributing, maintaining the organization of the sales files
• Ordering the necessary supplies and form for the administrative office
• Sorting of all incoming mail and placement in the mailboxes of managers and department heads
• Types minutes of all relevant meetings
• Assists in the preparation of the weekly packet which includes the schedule of events and sales resumes
• Use professional judgment, discretion and good decisions in matters as they arise
• Type labels for sales and catering files possibly organized by market segment as group bookings increase
• Assistance with the inputting of special events, citywide conventions
• Typing of written correspondence such as thank you letters after a group or meeting departs
• Organization of all items needs for sales blitzes, direct mail pieces
• Distribution of promotional materials to specified markets, welcome centers
• Duplication and distribution of appropriate letters and correspondence to department managers
• Maintain adequate stock of all materials needed for sales, letterhead stationary, envelopes, brochures, rack card
• Mail correspondence in a timely fashion
• Maintain log books, block meeting space
• Assistance in working any booth for trade show purposes, wedding showcase, bridal fair etc.
• Checks the sales admin email at least one daily and follows up on any group leads
• Other duties as requested or assigned

Education/Experience

• High school diploma or GED preferred
• Minimum of 1-3 years Administrative experience
• Attention to detail
• Hotel and Sales experience preferred
• Proficient verbal and written communication skills
• Computer experience, Microsoft word, excel, proactive planning, anticipates situations, ability to follow directions

Physical Requirements

• Sitting for long periods of time during shift
• Use of keyboard and telephone throughout shift
• Some bending, lifting, and carrying
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions